frequently asked questions
How do you measure the results derived from your monitoring process?
We can establish a benchmark developed by reviewing your old claims and measuring them against the results we obtain from our auditing process on your new claims.
How do insurance carriers/TPAs react to your involvement?
They understand that we are both interested in achieving efficient results for you -- our mutual client. And besides, they are accustomed to having their files audited regularly by their home office.
Are you able to monitor claims throughout the U.S.?
Yes, claims are accessed online through carriers and TPAs. Physical audits are also available.
Why is it necessary to use your services when I meet with our carrier/TPA on a quarterly basis?
It's important to have your claims reviewed from Employers Comp Advocate's objective viewpoint. We're your second set of eyes. While you may be advised by your carrier/TPA of the steps taken with regard to a claim, you probably won't hear about the inefficiencies in claim handling.
How cost effective is the Employers Comp Advocate?
How cost effective is it not to use our services? See the case study and answer for yourself.
Can you become a part of our department that is responsible for our Workers' Compensation Program?
Yes we can. As a matter of fact we want to become an integral part of your department. We believe our expertise and experience will augment your efforts in reducing overall program costs. We can easily participate through internet access, emails, and conference calls that address concerns and issues arising day-to-day within your department. We can also extend valuable training to your personnel, enabling them to achieve greater results.